Trust & security

Is my stuff safe here? Short answer, yes.

Your customers trust you with their name, their number, their appointments. We treat that the same way you do. Here is what we do with it, in plain words.

01
We don't sell your data.

Not to ad companies. Not to anyone. Ever.

02
We don't train AI on it.

Your calls and your customer list never train any AI. Not ours. Not anyone's.

03
You own your data.

Download it any time. Delete it any time. If you leave, we wipe it.

04
Encrypted in transit and at rest.

Calls, notes, transcripts, all of it. Scrambled on the way in and while it sits.

05
Only your team has access.

Only the people you invite. Nobody else, inside or out.

06
Stored in the United States.

Your data lives on US-based servers. If that ever changes, we tell you first.

Call recordings

Yes, we record. Here is how.

Every call is saved so you can play it back. Useful for training your AI, settling a disagreement, or just knowing what happened. Your AI announces the recording at the start of the call. We turn that on by default. You can turn it off any time.

Medical offices

Doctors and dentists, read this.

Medical offices have extra rules. We can set yours up to follow them: signed paper on file, zero AI training on your calls, everything kept in the US. Just tell us when you sign up.

Leaving

Take it with you, no drama.

Click a button and we wipe everything. You can save a copy first if you like. No waiting, no runaround, gone.

Access controls

Locked down, no hassle.

Passwords are hashed. Sessions time out. Two-factor is one click away. Only people you invite can see your account.

See something wrong? security@solodial.com We reply the same day.